24ks's Terms & Conditions — In plain English

Welcome to 24ks. These Terms & Conditions (hereinafter referred to as "Terms") apply to all use of the 24ks platform and its services. By visiting our website, creating an account, or using any of our services, you agree to be bound by these Terms.

24ks is an online betting and gaming platform built specifically for users in Bangladesh. We believe transparency and mutual respect are the foundation of a healthy relationship. That's why our terms and conditions are written in plain, easy-to-understand language so every member can follow them.

If you disagree with any part of these Terms & Conditions, please refrain from using 24ks's services and reach out to our support team.

To open an account with 24ks, you must meet the eligibility requirements below. Under these terms and conditions, all information provided at registration must be accurate and up to date.

• Age Restriction: You must be 18 years of age or older to register on the 24ks platform. A national ID or birth certificate may be requested for age verification.
• One Account Policy: Each person may only register one account. If multiple accounts are found belonging to the same individual, all accounts will be immediately suspended and balances may be forfeited.
• Accurate information: You must provide accurate name, address, mobile number, and email. Providing incorrect information may result in your account being suspended at any time.
• Password Security: You are solely responsible for keeping your account password confidential. 24ks will not be held responsible for any unauthorized use of your account by a third party.
• Verification: 24ks may request additional documents for identity verification at any time. Failure to provide them within the given timeframe may result in a temporary account suspension.

Please read this section of 24ks's terms and conditions carefully before placing any bets on our betting platform. By placing a bet, you are considered to have read and accepted these rules.

• Bet finality: Once a bet is confirmed, it generally cannot be cancelled. Please review the odds and conditions carefully before placing your bet.
• Minimum & maximum bet: Each event has its own minimum and maximum bet limits. These limits are subject to change at any time.
• Odds Change: In live betting, odds change in real time. The odds at the moment your bet is confirmed are final.
• Event cancellation: If an event is cancelled or postponed, stakes placed on that event will be refunded.
• Technical issues: If a bet cannot be confirmed due to a server or connection issue, it will be considered void and 24ks will not be held liable for any resulting loss.
• Suspicious Activity: If any betting pattern appears suspicious, 24ks reserves the right to withhold payouts until the investigation is complete.

24ks supports deposits and withdrawals via bKash, Nagad, and Rocket. Following these payment terms ensures completely hassle-free transactions.

• Deposit Rules: The payment account used for deposits must belong to the same person as the 24ks account holder. Third-party payments are not accepted.
• Minimum deposit: The minimum deposit amount is ৳500 BDT. This limit may vary depending on the payment method used.
• Withdrawal timeframe: Withdrawals on verified accounts are typically processed within 5 to 30 minutes. Larger amounts may require additional verification.
• Minimum Withdrawal: The minimum withdrawal amount is ৳500.
• Withdrawal method: Withdrawals must be made using the same method used for the original deposit.

If payment processing is delayed due to banking system maintenance or any other reason, 24ks will notify members promptly.

24ks's bonus and promotion programs are designed exclusively for our members. However, all bonuses must be claimed and used in accordance with these terms and conditions.

• Welcome Bonus: New members will receive a welcome bonus on their first deposit. To withdraw this bonus, the specified wagering requirements must be met.
• Wagering requirement: Each bonus has its own wagering requirement, detailed in the bonus offer. Typically, you'll need to wager between 10x and 30x the bonus amount.
• Bonus Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Multiple Bonuses: Multiple bonuses can be active at the same time. However, certain bonuses cannot be used in combination with each other.
• Bonus Abuse: Any attempt to abuse bonuses will result in the bonus being voided and the account suspended.

24ks is committed to providing all members with a fair and secure betting environment. To uphold this, 24ks reserves the right to suspend or permanently close accounts for certain activities.

An account may be suspended or closed for any of the following reasons:

1. Providing false or incomplete information during registration
2. Opening multiple accounts under the same identity
3. Using bots or automated software
4. Participating in arbitrage or match-fixing
5. Money laundering or suspicious financial activity
6. Harassing other members or support staff
7. Intentionally exploiting technical glitches on the platform

24ks believes betting should be a form of entertainment — not a cause of addiction or financial hardship. As part of our Terms & Conditions, we are fully committed to responsible gaming.

• Deposit limit: You can set your own daily, weekly, or monthly deposit limit. Limits take effect immediately.
• Cooldown Period: If needed, you can temporarily suspend your account for anywhere between 24 hours and 30 days.
• Permanent Ban: If you feel you need to stop betting, you can request a permanent account closure.
• Age Verification: 24ks follows a strict age verification process to protect minors from accessing betting services.

If you need help, contact our Responsible Gaming visit the page or contact our support team directly. You're not alone — we're always here for you.

24ks takes your personal information seriously. Details provided during registration are used solely for service delivery, identity verification, and platform improvement.

• Your information will never be sold to third parties.
• Information may be disclosed to authorities when required by law.
• All data is protected with 256-bit SSL encryption.
• For more details, visit our Privacy Policy View page.

24ks reserves the right to update or amend these terms and conditions at any time. For significant changes, members will be notified by email at least 7 days in advance.

Continued use of the platform after updated Terms & Conditions are published will be considered acceptance of the new terms. We recommend reviewing this page regularly.